Your order will usually be delivered in 1-2 business days for those who live in urban areas and 4-7 business days for the rest of India. However, the delivery time may vary based on factors such as public holidays, weather conditions, shipping address, etc.

If the packaging appears tampered with or damaged, you may refuse to accept the delivery. Please call us or contact us at  contactus@one1000hugs.com with your order number. We will ensure that a replacement delivery is made to you at the earliest.